Delta Air Lines announced the expansion of its successful customer Porsche vehicle pick-up service to Los Angeles International Airport, New York’s John F. Kennedy International Airport and Minneapolis/St. Paul International Airport. The program, which transports select high-value customers from gate-to-gate, began as a trial at Atlanta Hartsfield-Jackson International Airport, in 2011, and has expanded in the market to support an average of more than 75 customer transfers per day at Delta’s largest hub.
In Los Angeles, New York-JFK and Minneapolis/St.Paul, select SkyMiles Diamond Medallion customers connecting on flights will transfer between gates in the Porsche Cayenne S Hybrid vehicles.
“Delta is continuing to create new ways to recognize and enhance the travel experience for our most valuable customers,” said Mike Henny, director – Customer Experience. “By partnering with Porsche to offer unsuspecting pick-ups in an even more unexpected vehicle, we’ve found a unique opportunity to surprise and delight customers while assisting customers between connecting flights.”
Delta Porsche Program Explained
Customers selected for the service are greeted at the aircraft boarding door by a Delta Elite Services representative who escorts them with their baggage to an awaiting Porsche and on to their connecting gate. Each customer is selected for transfer based on a number of factors including flight operation, connection timing and member status.
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